Today's Walmart Adventure....

Discussion in 'Shopping & Sales' started by Will Lawrence, Jan 7, 2016.

  1. Will Lawrence

    Will Lawrence Well-Known Member
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    Ya can't fix stupid, but sometimes ya wish.........

    Needed a new tire for the golf cart. Called around town and the least expensive... the ONLY one in stock... was WalMart. I hate that place! Headed to the course. Jacked up the cart and pulled tire and wheel off. Drove to WalMart. I hate that place! Parked where it said "Auto and Tire Parking". Just getting out of my truck and this old geezer says, "Whatcha doin' parking there? That's for employees!" No sign that says so. I told him I only needed a tire. "Well, get back in your truck and get in line back there." "Mister, I have the tire and wheel in the back of my truck. The tire is for a golf cart." "Don't think we got any golf cart tires." "Sir, I just called here and the lady said you did." "Bring it inside and I'll ask her."

    Got inside. The lady told the "gentleman" that they had the tire. She had told me on the phone $44.95. He found it on his hand-held and confirmed that price. She had also told me $5 for changing it. I told him that and he agreed that was the usual cost.

    "It's $1.50 for tire disposal." "No, I'll take the old tire with me." (Would have just tossed it in the dumpster at the course.) "How about a new valve stem?" "No, just the tire mounted on the wheel." He keeps keying all this information into his hand-held device. "That will be $66.38 plus tax." "Ummm... How did $44.95 get to almost $70???" "Well, that does sound high. Let me check. Oh! I charged you twice for tire disposal. Ya did want us to take care of the old tire didn't you?" "Sir, I told you I'd take the old tire with me. Please take off the disposal fee. Something else is still incorrect. That's only $3." "Let me check again. Yep! I charged your for two valve stems. You only need one." "I told you I didn't want the valve stem replaced. Please delete that also." "Oh, sorry! I'll delete those and now the price is $44.95 plus tax." "What about the $5 mounting charge?" "I can't figure this machine out and I'm not going to try putting anything back in. We'll just forget about all that and only charge you for the tire." "Thank you sir!"

    It took me twice as long to get the service ticket written up as it did to get the tire changed. Retail efficiency at it's finest. Today, I met someone from "The People of WalMart" who doesn't just shop there, he works there!!!!!!!! Did I tell you I hate WalMart!!!!
     
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  2. Ike Willis

    Ike Willis Very Well-Known Member
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    Yep. That sounds like our Walmart too.

    th.jpe
     
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  3. Will Lawrence

    Will Lawrence Well-Known Member
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    Sad thing is, this guy was probably parked in the "Employee of the Month" space!!! Had a doctor's appointment yesterday afternoon. Was visiting with the receptionist while waiting. She said, "You're so laid back. I bet you don't have a 'mad bone' in your body!" I told her, "You shoulda seen me at WalMart just a couple hours ago." :)
     
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  4. Diane Lane

    Diane Lane Very Well-Known Member
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    Thankfully, I haven't had those type of issues at my Walmart. It only disturbs me a little that the usual guy who's there in the tire section when I happen to pull in has a lot of tattoos and calls me Boss. I don't care about tats, and I don't care that he's apparently been in prison, because he's polite, and does a good job.

    What was the issue about parking, it sounded as if you were parked in the correct spot. That type of thing would probably irritate me more than the apparent unfamiliarity with the pricing equipment the employee was trying to use. I've had jobs in the past where I've been thrown on new equipment and had no idea how to use it. It can definitely be frustrating for both workers and customers/clients. At least you had a good attitude about it, though :).
     
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  5. Will Lawrence

    Will Lawrence Well-Known Member
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    Went out to play golf this morning. 33 degrees F when we started out. My cart partner and I will play no matter how cold it is... if the course is open. Began to tell the story and my cart partner knows the 'gentleman' at WalMart. Seems he is a retired bread truck driver. Got a part time job driving the ATA... subsidized transportation system... bus in town. Had an accident and got fired. Went to work changing tires at WalMart. Only was there a couple of weeks and got "promoted" to this position. My, my.......
     
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  6. Bobby Cole

    Bobby Cole Very Well-Known Member
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    I think we are somewhat like minded Will. I too hate Walmart but it does serve a grand purpose. Wherever there is a super center around there are less crazy people on the streets because they all flock to Wallyworld.

    I fear that if the fine city of Washington, D.C had the three Walmarts that backed down, the entire congressional body including the Executive branch of our government would be playing bumper cars with the motorized buggies at the nearest one to the White House instead of spending trillions of our dollars.

    As for me, I am going to change my will. When I go I want to be stuffed, adorned in a good pair of colorful jammies and leaned against a shopping cart forever to be yet another crazy person at Walmart.
     
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  7. Von Jones

    Von Jones Very Well-Known Member
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    I don't go to Walmart enough to have any of these experiences that I hear about. Let me find some wood to knock on.:rolleyes:
     
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  8. Sheldon Scott

    Sheldon Scott Very Well-Known Member
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    Walmart is for most purposes around here is the only game in town. But, like most small towns everyone here is friendly and helpful. Harp's recently bought the other grocery in town so that may help with grocery choices. Problem is every time we need groceries we usually need drugs or something else so we have to go to walmart anyway.
     
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  9. Dave Sun

    Dave Sun Well-Known Member
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    :):)Damn, Will. I am a retired bread truck driver. Maybe I'll put an application in Walmart.
     
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  10. Yvonne Smith

    Yvonne Smith Very Well-Known Member
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    Except for the crowded parking lot; we usually don't have any bad experiences at the Walmart here, either. Bobby has grumbled about being caught in a "traffic jam" when several women with shopping carts were all having a gab-fest in the middle of some aisle, however.
    Now, he usually stays away from the grocery part of Walmart, and it seems like the ladies don't stop to visit in the hardware section.
    We seldom even go to Walmart.
    Their prices on most things is a lot higher than Kroger's, and I get shopping points at Kroger's which I use when buying gas there for the car.
    If we need small stuff, usually we can find it just as cheaply at the dollar store, and no parking problems.
    More and more, we are buying what we need on Amazon; so that helps a lot with not needing to go to any store and shop.
    And my heart meds are mailed out from the Heart Center Pharmacy; so we don't have to go anywhere for those either. All of mine are sent on a three-month basis, and they just mail them to me as I need them.
    We go to Lowe's (my favorite store !) once a month, and to Sam's Club (right next to Lowe's ), and that takes care of just about everything.
    I DO have a second-favorite store now, however, and it is really giving Lowe's a run for the money (literally) and that is called "Essex" or Bargain Hunters, and it is a liquidation store. It has so many different things there and each week or two, the price drops until the item sells.
    I just LOVE shopping there ! !
    Since it is on the way to Harbor Freight (Bobby's favorite store), then I know we can go to Essex when Bobby wants to go to Harbor Freight.
     
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  11. Chrissy Cross

    Chrissy Cross Veteran Member
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    We have a new Super Walmart and it's big and clean and plenty of parking especially the times I go. I go early in the morning and never on weekend. Their prices are the lowest for certain things especially OTC meds and vitamins. They also carry some things that I don't see other places. I sometimes buy my socks there and I found the best and cheapest cami there. I can't stand to wear a bra and thankfully if I'm not wearing anything sheer or tight I don't. But for the times I do this cami is great because it's comfortable and has a comfy built in bra and it only cost $5.99!

    I have been to some older Walmarts that were disasters but thankfully mine is great. I just don't go often.
     
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  12. Ike Willis

    Ike Willis Very Well-Known Member
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    I got tired of our Walmart's lousy service, rude employees and cluttered and messy store. When Blain's Farm & Fleet opened a new store in my town, I shopped there. Yes, the prices were higher but that was offset by better everything else, IMO.
     
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  13. Chrissy Cross

    Chrissy Cross Veteran Member
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    I guess it depends on the store as to quality....I have no complaints with service and the store is very clean and neat.
     
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  14. Ken Anderson

    Ken Anderson Veteran Member
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    The Walmart stores around here are pretty good. Overall, Walmart is not one of my favorite stores but I haven't had any trouble with the service, the prices are okay, and there sure are a lot of them. Unlike what I would expect from Facebook and the media, I know quite a few people who are employed by Walmart and they all like working there. In many of the towns that have a Walmart here in Maine, there isn't much else in the way of work. The mills have closed, along with the myriad of foundries and other businesses that supported the mills, and the options that people are left with are to sell their homes, for next to nothing, and move south to a larger city, or take what work they can get, and Walmart is there, employing quite a few people.
     
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  15. Ike Willis

    Ike Willis Very Well-Known Member
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    Management probably makes the difference. For awhile, our Walmart was the only game in town. None of the smaller stores could compete. Eventually they all went out of business. The Walmart store got sleazier and the help more rude. Now however, we have a large super market called Hy-Vee, and they compete successfully with Walmart for the grocery trade, even though Hy-Vee's prices are higher. We have a Farm & Fleet store competing with Walmart for items other than grocery. Just last weekend, one of my sons stopped at our Walmart store to buy a few boxes of shotgun shells. Ammo is kept in a locked storage case in the sporting goods section. Then, he had to walk around until he found a clerk. When he told the clerk what he wanted, the clerk said sorry, I can't open the case. The guy on the night shift left with the key. Son remarked that it seemed strange they only had one key. So, son went up the road 1/4 mile to the Farm & Fleet store and bought his shells.
     
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    Last edited: Jan 10, 2016
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  16. Ken Anderson

    Ken Anderson Veteran Member
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    I've seen some of that, @Ike Willis. I was going to buy a shotgun from a Walmart in Bangor but all of their guns were not only in a locked case behind the counter, but there was so much space between the customer area and the guns that you barely even see them. In order to look at a gun, I would have to ask the clerk to hand me one at a time, and I couldn't even see them well enough to know which to ask for. So I left that store and stopped at another Walmart that had them, still in a locked case, obviously, but where customers could at least look at them closely enough to know which to ask for. The same gun costs more than fifty dollars more at a gun store. Unlike some chains, Walmart stores are not all alike. As for food, I never think of Walmart in terms of being a grocery store because they don't carry much food worth buying. Their produce section is such that whether I buy an orange, a tangerine or a lemon, they all taste the same - bland. I do go there for other stuff, though.
     
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    Last edited: Jan 10, 2016
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  17. Carlota Clemens

    Carlota Clemens Well-Known Member
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    I just read that Walmart is about to shut down hundreds of stores around the world, firing 10,000 employees in the United States and about 16,000 in other countries.

    They say that sales went down past December despite their good offers, but probably they haven't realized yet that is the bad service what contributes to scare people away.
     
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  18. Will Lawrence

    Will Lawrence Well-Known Member
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    The bulk of those closed were WalMart Express locations. These are sorta like convenience stores. WalMart has never been known for service. They have succeeded due to being big, one-stop-shop stores. A busy society can make one stop for groceries, clothes, hardware, etc. We used to look at WalMart for price. They now aren't any less expensive than other retail venues... or Amazon, etc. As the "big bully of retail" they thought their name alone would allow the smaller locations to push all competitors out business. Well, a lot of the smaller brick and mortar locations actually still know the definition of service. WalMart thought their age-old business model of low pay, who cares if they know their product, let's let our tats and piercings show who we are "customer service" employees would succeed in the smaller locations. Well... for one-off shopping people remained loyal to their local small business.

    Does anyone remember when Sam Walton bragged about all the product in "his" WalMart stores being made in the U.S.??!!??
     
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  19. Ken Anderson

    Ken Anderson Veteran Member
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    Yes, in the beginning that was one of Walmart's major selling points.
     
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  20. Krissttina Isobe

    Krissttina Isobe Very Well-Known Member
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    :oops:Now I know why you hate Walmart. My gosh you really got to be on your toes when shopping at Walmart. I bus so I don't buy any kind of tires and after reading your story I'm not going to Walmart for tires!
     
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