So, this morning I made an early and fast shopping trip to Kroger for an avocado for breakfast, and got a few other items as well. I paid with a $20 and he rang everything up, gave me my change, and handed me the receipt. I always check the receipt, so I automatically looked through everything and went to compare my change with the amount on the receipt. Well... there was no change on the receipt. He had rang it up as if I had simply paid the exact price for the sale, and no money back. I asked him about it, and he said that that was just how he rang it up and that it didn't make a difference either way, since I had my change. After trying to get a better explanation; and not getting anywhere, I just took my groceries, and went to ask for the manager. I explained everything to him, and, to my surprise, he said that they don't usually do it that way; but sometimes they do. I asked him, what if I was given the wrong change; I had no way to prove it since the register receipt said I was not due any change. He pretty much just sided with the cashier; and I was pretty upset; but seeing it was not going to get anywhere, I left and came home. Then I went to the Kroger website and their Facebook page and complained about what happened, and said that if this was their new customer policy, I was very distressed about it. I did ask for a response; so we will see if they email me and what they have to say about this at the corporate level.