Not Receiving Email Notifications

Discussion in 'Help Requests' started by Holly Saunders, Feb 23, 2016.

  1. Holly Saunders

    Holly Saunders Veteran Member
    Registered

    Joined:
    Nov 16, 2015
    Messages:
    21,370
    Likes Received:
    6,428
    In the last few days I've stopped receiving email notifications of Pm's and replies to threads ...it's always been fine except for the last few days...

    The only thing that's changed with my MAC is that my o/h installed Ghostery a few days ago ...could that be preventing my notifications from the forum does anyone know? :(
     
    #1
    Terry Page likes this.
  2. Terry Page

    Terry Page Very Well-Known Member
    Registered

    Joined:
    Aug 12, 2015
    Messages:
    4,349
    Likes Received:
    8,539
    Shouldn't do Holly, Ghostery just hides your identity on the web, stops cookies etc.,maybe they are going into spam?
     
    #2
    Holly Saunders and Bonnie Thomas like this.
  3. Chrissy Cross

    Chrissy Cross Veteran Member
    Registered

    Joined:
    Aug 11, 2015
    Messages:
    14,993
    Likes Received:
    13,737
    Same thing happening with me, Holly. I have so many emails that I need to delete that I was kind of glad but thought I accidentally touched something on here to stop them.

    It's only been in the last few days that this started. I checked spam and they are not there.
     
    #3
    Holly Saunders likes this.
  4. Terry Page

    Terry Page Very Well-Known Member
    Registered

    Joined:
    Aug 12, 2015
    Messages:
    4,349
    Likes Received:
    8,539
    Yes I stopped mine months ago as I was getting so many, but Ken changed the default on threads to default emails off, you have to tick the box on new threads to get emails, but that was ages ago not recently. Maybe something on the site has stopped them being sent?
     
    #4
    Last edited: Feb 23, 2016
    Holly Saunders likes this.
  5. Chrissy Cross

    Chrissy Cross Veteran Member
    Registered

    Joined:
    Aug 11, 2015
    Messages:
    14,993
    Likes Received:
    13,737
    That's what I was thinking, Terry. I like getting email notifications but it can be a lot to delete and if you are lazy, they along with other emails add up. Wish there was a quick way to delete all emails in inbox.
     
    #5
  6. Bonnie Thomas

    Bonnie Thomas Very Well-Known Member
    Registered

    Joined:
    Dec 29, 2015
    Messages:
    1,861
    Likes Received:
    1,908
    ??? I've never received any notifications in my email (glad for that really) from this site since I joined last December. @Holly Saunders .<< I had to try my new found knowledge out ..lol
    I'm on a Mac too.

    ..and what does Ghostery do that private browsing doesn't do?
     
    #6
    Last edited: Feb 23, 2016
  7. Holly Saunders

    Holly Saunders Veteran Member
    Registered

    Joined:
    Nov 16, 2015
    Messages:
    21,370
    Likes Received:
    6,428
    Yup exactly what I thought too Terry so I'm stumped...and no they're not going into my spambox...just not getting them

    I only get emails about PM's and threads where I've specifically ticked the email reply ..box..at first like you @Chrissy Page I was getting waaay too many emails, until I discovered on every thread (Bonnie) you can choose to opt in or out of emails for that particular thread..but the emails for PM's have always been something I have chosen to receive...but not getting them now!
     
    #7
    Chrissy Cross likes this.
  8. Ken Anderson

    Ken Anderson Veteran Member
    Registered

    Joined:
    Jan 21, 2015
    Messages:
    7,450
    Likes Received:
    9,810
    I don't know if I'll be able to help with that. Other than checking to see if the right boxes are checked or unchecked, I don't have a lot of control over the email notifications. My guess would be a spam filter because one of the things they look for are similar emails that come frequently. I know that I find things like newsletters in my spam filter sometimes, when I had requested them.
     
    #8
  9. Cody Fousnaugh

    Cody Fousnaugh Very Well-Known Member
    Registered

    Joined:
    Aug 12, 2015
    Messages:
    3,117
    Likes Received:
    2,554
    I sometimes don't get e-mail notifications, but that's ok with me. However, when a person creates a new Thread, the option is at the bottom of how you want to get e-mail notifications........Instantly, Daily, Weekly or None.

    On this reply, I don't have a box on the bottom of the reply asking me how I want to get e-mail notifications, so, apparently, when there is no box to chose, you won't get any.

    E-Mail Notifications is not an automatic thing.
     
    #9
  10. Chrissy Cross

    Chrissy Cross Veteran Member
    Registered

    Joined:
    Aug 11, 2015
    Messages:
    14,993
    Likes Received:
    13,737
    @Holly Saunders , yes that's is what I had checked also. PMs and the posts that I'm interested in. I didn't touch anything in my settings and until a couple days ago I was receiving emails.
     
    #10
    Holly Saunders likes this.
  11. Holly Saunders

    Holly Saunders Veteran Member
    Registered

    Joined:
    Nov 16, 2015
    Messages:
    21,370
    Likes Received:
    6,428

    Nothing in my spam Ken....and no obvious reason as to why the emails have stopped.
     
    #11
  12. Chrissy Cross

    Chrissy Cross Veteran Member
    Registered

    Joined:
    Aug 11, 2015
    Messages:
    14,993
    Likes Received:
    13,737
    Same here. I use yahoo.

    I just checked and double checked everything in my settings and nothing has been changed.
     
    #12
    Last edited: Feb 23, 2016
    Holly Saunders likes this.
  13. Terry Page

    Terry Page Very Well-Known Member
    Registered

    Joined:
    Aug 12, 2015
    Messages:
    4,349
    Likes Received:
    8,539
    I just checked the email address that I use for SO notifications and like Holly and Chrissy, I haven't received any from the threads I subscribe to since the the 22nd Feb, so maybe there is a problem Ken?

    @Chrissy Page @Holly Saunders @Ken Anderson
     
    #13
    Holly Saunders and Chrissy Cross like this.
  14. Chrissy Cross

    Chrissy Cross Veteran Member
    Registered

    Joined:
    Aug 11, 2015
    Messages:
    14,993
    Likes Received:
    13,737
    It's obviously something on the forum end, if it stopped for all three of us around the same time.
     
    #14
    Holly Saunders likes this.
  15. Holly Saunders

    Holly Saunders Veteran Member
    Registered

    Joined:
    Nov 16, 2015
    Messages:
    21,370
    Likes Received:
    6,428
    Yep I agree...goodness knows what tho'..
     
    #15
    Chrissy Cross likes this.
  16. Yvonne Smith

    Yvonne Smith Very Well-Known Member
    Registered

    Joined:
    Jan 21, 2015
    Messages:
    4,821
    Likes Received:
    6,949
    The only notices that I usually get are the private conversation ones; because that is all I have signed up for. However, Bobby likes to get notices for everything, and he said that he is still getting all of his notices. So, it can't just be something that has changed for everyone on the forum.
     
    #16
  17. Holly Saunders

    Holly Saunders Veteran Member
    Registered

    Joined:
    Nov 16, 2015
    Messages:
    21,370
    Likes Received:
    6,428
    Hi Yvonne, I only opt to have notices for PM's, and a couple of watched threads, I stopped email notification of everything else soon after I joined the forum because I was being drowned in them... and everything has always been fine..notifications came into my inbox every day but then stopped just a few days ago...
     
    #17
  18. Chrissy Cross

    Chrissy Cross Veteran Member
    Registered

    Joined:
    Aug 11, 2015
    Messages:
    14,993
    Likes Received:
    13,737
    This is getting stranger and stranger then, Yvonne. I know I had PM notification coming in emails and always got the good morning thread and a few others that I probably participated in also.

    In fact it was my habit to read some posts in my email before I even came on the forum.
     
    #18
    Holly Saunders likes this.
  19. Holly Saunders

    Holly Saunders Veteran Member
    Registered

    Joined:
    Nov 16, 2015
    Messages:
    21,370
    Likes Received:
    6,428
    Mine too Chrissy because usually I'm at work by the time many of you come onto the forum and my email notifications go to my phone as well so if I get a quiet minute I can read the forum email notifications on my phone..but not any more...
     
    #19
    Chrissy Cross likes this.
  20. Chrissy Cross

    Chrissy Cross Veteran Member
    Registered

    Joined:
    Aug 11, 2015
    Messages:
    14,993
    Likes Received:
    13,737
    So @Ken Anderson, what do you suggest we do? I kind of miss not getting the notifications. I can live without them if that's the case but is this something you can ask about on the xenforo support forum?

    As admin you can go into my acct and make sure my settings are okay....I checked but sometimes I don't see what I'm looking at. :)

    If you have time, not an urgent matter.
     
    #20
    Holly Saunders likes this.
  21. Chrissy Cross

    Chrissy Cross Veteran Member
    Registered

    Joined:
    Aug 11, 2015
    Messages:
    14,993
    Likes Received:
    13,737
    #21
    Terry Page and Holly Saunders like this.
  22. Holly Saunders

    Holly Saunders Veteran Member
    Registered

    Joined:
    Nov 16, 2015
    Messages:
    21,370
    Likes Received:
    6,428

    Oooh that's a good sign...sadly I'm still not receiving any... I have to log into SOc still to see any notifications..
     
    #22
  23. Chrissy Cross

    Chrissy Cross Veteran Member
    Registered

    Joined:
    Aug 11, 2015
    Messages:
    14,993
    Likes Received:
    13,737
    Just one so far, so will see if I get more. It just happened a few minutes ago. The sisters post.
     
    #23
  24. Chrissy Cross

    Chrissy Cross Veteran Member
    Registered

    Joined:
    Aug 11, 2015
    Messages:
    14,993
    Likes Received:
    13,737
    Seems that one was a fluke, have not gotten anymore.
     
    #24
    Terry Page likes this.
  25. Terry Page

    Terry Page Very Well-Known Member
    Registered

    Joined:
    Aug 12, 2015
    Messages:
    4,349
    Likes Received:
    8,539
    It's odd that we seem to be the only three not getting them, are we the "The Terrible Trio" ;)


    [​IMG]
     
    #25

Share This Page