I intend to call and speak to their manager. If I send a note, s/he would likely not see it. If I speak to him/her, I will know they got the message.
I've heard from someone outside of the forum that the only Cracker Barrel in Maine isn't nearly as good as it used to be, but the last couple of times we were there, we thought it was as good as always.
We stopped at a Cracker Barrel in Alabama on our way to GA last week, and at another one in Florida on our way home. It's nice to stop and get out of the car for a while. We also had Duncan Donuts and Dairy Queen soft serve cones along the way. If we had to travel much farther we'd probably have outgrown our clothes on the trip.
I ate in a Cracker Barrel once that I can recall. I feel lucky that by some miracle I didn't come down with a case of food poisoning. Mashed potatoes should not have black lumps. Meatloaf should not be cold and wet and smell strongly of vinegar. Terrible place. Terrible. And what's with the hillbilly half-acre "gift" shop full of crap? Who falls for this stuff? Foreign visitors? Aliens?
I've eaten at the Cracker Barrel in South Portland, Maine several times, and have eaten in other Cracker Barrels along the East Coast, and have found them to be consistently good, whether stopping for breakfast or lunch. Since I don't eat in fancy restaurants if I can help it, Cracker Barrel has been one of the better ones I've patronized. My only concerns are that they are often so busy that it can be a long wait for a table.
I agree that CB isn't haute cuisine, but I am never disappointed by their breakfasts. In fact, I don't recall ever having anything other than breakfast foods when we go there, no matter what time of day.
I love their fried catfish and hubby likes their meatloaf and I love their gift shop, to browse in more than to buy. They are kinda pricey.