Your opinions, expressed here, can matter

Ken Anderson

Greeter
Staff member
From time to time, I check the robots section just to see what is indexing our forum. Usually, it's the assortment of search engines, including Chinese and Russian search engines, as well as some SEO companies. Whenever a link to our forum is posted on Facebook, the Facebook bot will check it out to make sure that whatever the thread is about doesn't violate its community policies or whatever, and Meta, Facebook's parent company, also visits, perhaps because someone posted something from or about us on one of Meta's other properties. These are all things that can help us, particularly the search engines, while the Russian and Chinese ones don't help us in any way that I am aware of, but they don't do any harm anyhow. They are all legitimate bots that index websites throughout the Internet. I've never seen anything concerning, just the usual stuff that comes with being on the Internet.

Another bot that comes is identified as Trendiction, the one that this thread is about. It indexes social media and blogs, including forums, collecting users' opinions on products and client companies. These companies can then subscribe to their service to get an idea of what people think about their product or their company as a whole. It's not personalized in the sense that it would report that Ken Anderson is complaining about such and such, but they would get a synopsis of whether people like something, dislike it, or are unconcerned, probably with percentages. Had it been available then, it could have let Coca Cola known pretty quickly what people thought about New Coke.

I kind of like this because it lets me know that if I praise or complain about a company here in the forum, my opinion will be heard. It may not carry the day, but it will be counted without my having to call or write, which is not something that I would do anyhow.
 
That's interesting. I had no idea that bots performed a sort of Nielsen Ratings for goods, services and businesses in general.

I posted about Meta because its AI is used for Instagram's customer service function and did some real stupid stuff (like changing emails and passwords for non-account owners without verifying identities.)
 
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