Personal Experiences With Hospitals

Ken Anderson

Greeter
Staff member
Of course, you should feel free to discuss your own hospital experience in a separate thread, particularly if you are in a hospital now, because there are people here who care, and we want to be with you as much as we can, virtually. This thread is for your own stories, reviews, or comments on hospital experiences that you have had.

For myself, I have experienced the good and the bad, and neither of these is necessarily a reflection on the overall care offered at these hospitals. For example, my wife says she would never want to be hospitalized at our local hospital, while my last hospitalization was at that same hospital, and I would rank it among the best experiences that I have had, and I think we're both reasonable people.

I was hospitalized for an intestinal blockage for which death was discussed as a possible outcome, given that I have hernias and have had multiple abdominal surgeries in the past, including my worst hospital experience, when I was hospitalized for a strangulated hernia, the beginning of my abdominal difficulties. In my most recent hospitalization, the surgeon was frank with me, which was surprising given that that wasn't his name. Some people might prefer not to know the facts, but I appreciated being told what was actually going on, as long as they are telling me directly rather than my overhearing something not intended for my ears, which goes back to my worst hospital experience.

The surgeon did not want to operate because he said that it would be a very messy surgery, so he put me on a pump, which I referred to as a reverse roto rooter plan. It took a while, and it was a little painful and scary, because if it didn't work, I would be facing the "very messy surgery." It did work, however, and I was spared the surgery. I ranked this experience as my best, not so much because of the remarkable expertise of the medical staff, although, since it worked, I have nothing to complain about on that front, but what made it so good was that the surgeon and staff couldn't have been kinder. The hospital director had a policy of visiting with every patient before he left for the day, something that might have been possible only because this is a small, local hospital, but it was still a nice touch.

My worst hospital experience was what led to my abdominal nightmare. My first hernia came about while lifting a patient as a paramedic. The patient wasn't particularly heavy, but I felt a tug while lifting, but I didn't think much of it at the time. A few moments later, while I was in the back of the ambulance with the patient, who was, ironically, complaining of abdominal pains, my abdomen began swelling up like the little girl who turned into a blueberry in one of the Willy Wonka movies. By the time we got to the hospital, I was in far worse shape than my patient and was admitted.

This was also a small local hospital, although probably twice the size of the one here in Millinocket. It was in the Rio Grande Valley of Texas, near the Mexican border, and not generally considered a first choice for medical care, but that's the hospital we were at, and for good reason.

They totally botched a surgery. For one thing, they did an exploratory surgery, which I learned was not something that was typically done anymore, and they didn't even correct the strangulation or repair the hernia. Instead, they cut my entire abdomen open and then sewed it back up again, and I was still blowing up like a blueberry. I doubt that it is possible to experience more pain than what I was going through.

Then, I overheard the surgeon talking to someone else in the hallway outside my room, saying that he hoped the sutures would hold. Now, this is information that I wouldn't have minded being told personally, but instead, he was withholding it from me while discussing it with someone else.

The following day, I asked to be transferred to McAllen Medical Center, a much larger hospital in a nearby city, and they refused to arrange a transfer, saying there was nothing they could do for me there that couldn't be done at this hospital. So, I arranged with someone I had worked with before at the ambulance company covering McAllen to have an ambulance transport me to McAllen Medical Center. She made the arrangements with MMC to accept me as a patient, given that the hospital I was at had refused. When she called me from the parking lot, I asked to sign myself out against medical advice, but they at first refused to bring me the form. I told them that I was leaving, whether I had signed myself out or not, so they brought the form. Once signed, the McAllen ambulance crew came up with their stretcher, aiding in my escape.

The doctors at MMC hinted, without directly suggesting, that I should sue the other hospital, and they demanded a full treatment record from them that I could use in that lawsuit. However, since the ambulance company that I was a part-owner of did most of our business with this hospital, it being the closest to our service area, I didn't want to do that.

However, not only did they unnecessarily cut me open to do nothing but look, but I contracted a drug-resistant bacterial infection during the operation, for which a designer drug had to be developed. Besides what was given via IV during my hospitalization at MMC, I had to continue taking it in tablet form, four each day at $200 apiece, for ten days after I was released six weeks later.

I was hospitalized at MMC for six weeks, during which I had a gastric tube and could eat or drink nothing by mouth. I could have a few ice cubes once or twice a day, but I wasn't supposed to swallow the water, a task that proved impossible. The bacterial infection had to be brought under control before they could operate, and their operation, where they actually corrected the strangulated hernia, was a tiny incision as compared to the huge one that the other hospital did for no practical reason.

There's the good and the bad, and one in between. While the MMC staff did a great job and treated me well, the experience was terrible. Upon my release, my arms and legs were similar to what we've seen in photographs of concentration camp survivors.

I have had other hospitalizations that I'll probably discuss in subsequent posts here.
 
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I have had few hospitalizations, but I worked in various facilities for almost 50 years. My only real hospitalization was for my broken back and the mistakes made nearly killed me. I had worked at the hospital involved, and, while I realized they really didn't care about the level of care they gave, they did care about the patient's perception of the quality of care received. As long as patients thought they were getting good care, the hospital didn't really care about the level of care. Even though I know many of the people involved in the care I was given, it was still bad. The ER was okay and, other than misreading or misinterpreting the scans, the care there was adequate. When I was moved upstairs however, most of the discussion was concerning what would get them the best reimbursement--inpatient or outpatient under observation. I never really did learn what was decided, but I suspect I was given observation status, since the were anxious to get me out as soon as they could. They seemed to be most concerned about giving me a vaccine. They asked about a flu vax and I refused. I agreed to a pneumo vax, and received a shot, but apparently when the VA queried the records, no injection was documented, so I have no idea what I got. I was discharged with no bowel or bladder function and that nearly killed me as I was cleared to travel. They misclassified my fracture, and when referred to an orthopedist, he saw what was written and believed it was a mild "compression fracture" when, in fact it was displaced with spinal chord impingement. I am lucky I am not paralyzed or dead. My family doctor and the nephrologist in Washington probably saved my life and my function. When it was all resolved, I received a call from the orthopedist who believed the first diagnosis apologizing for not investigating an putting me on a more urgent status.

I lived.
 
Even though I'm a Veteran and with the VA Medical, the last time I stayed at a VA Hospital was in 1988. That was due to a solo motorcycle accident I had and injured my left ankle. Required surgery and a couple of screws inserted. Then, when we lived in Henderson, we went to a VA Hospital in North Las Vegas and I had a liver scan in 2024. That hospital was over an hour away from our apartment, so all of my other medical care was done thru VA Community Care Network.

In April 2023, after having two Wisdom teeth pulled at the same time. I was given no antibiotics, and my kidneys took a hit, because I completely lost my appetite. I was told by both the dentist and my VA doctor to go to the ER, which I did. I was accepted into the hospital and given vitamin-type IV's for a couple of days. The same hospital that we now live very close to. My care was super great and don't have a single complaint about the staff. My eGFR ended up coming up to where it's suppose to be. I was admitted again a couple of weeks later for fairly low sodium level. My VA doctor had me get Labs and called me later that day to go to either an Urgent Care or ER to get a sodium IV. The same hospital I was in for my kidney problem. Again, the hospital staff was great and the meals weren't too bad at all.
 
Of course, you should feel free to discuss your own hospital experience in a separate thread, particularly if you are in a hospital now, because there are people here who care, and we want to be with you as much as we can, virtually. This thread is for your own stories, reviews, or comments on hospital experiences that you have had.

For myself, I have experienced the good and the bad, and neither of these is necessarily a reflection on the overall care offered at these hospitals. For example, my wife says she would never want to be hospitalized at our local hospital, while my last hospitalization was at that same hospital, and I would rank it among the best experiences that I have had, and I think we're both reasonable people.

I was hospitalized for an intestinal blockage for which death was discussed as a possible outcome, given that I have hernias and have had multiple abdominal surgeries in the past, including my worst hospital experience, when I was hospitalized for a strangulated hernia, the beginning of my abdominal difficulties. In my most recent hospitalization, the surgeon was frank with me, which was surprising given that that wasn't his name. Some people might prefer not to know the facts, but I appreciated being told what was actually going on, as long as they are telling me directly rather than my overhearing something not intended for my ears, which goes back to my worst hospital experience.

The surgeon did not want to operate because he said that it would be a very messy surgery, so he put me on a pump, which I referred to as a reverse roto rooter plan. It took a while, and it was a little painful and scary, because if it didn't work, I would be facing the "very messy surgery." It did work, however, and I was spared the surgery. I ranked this experience as my best, not so much because of the remarkable expertise of the medical staff, although, since it worked, I have nothing to complain about on that front, but what made it so good was that the surgeon and staff couldn't have been kinder. The hospital director had a policy of visiting with every patient before he left for the day, something that might have been possible only because this is a small, local hospital, but it was still a nice touch.

My worst hospital experience was what led to my abdominal nightmare. My first hernia came about while lifting a patient as a paramedic. The patient wasn't particularly heavy, but I felt a tug while lifting, but I didn't think much of it at the time. A few moments later, while I was in the back of the ambulance with the patient, who was, ironically, complaining of abdominal pains, my abdomen began swelling up like the little girl who turned into a blueberry in one of the Willy Wonka movies. By the time we got to the hospital, I was in far worse shape than my patient and was admitted.

This was also a small local hospital, although probably twice the size of the one here in Millinocket. It was in the Rio Grande Valley of Texas, near the Mexican border, and not generally considered a first choice for medical care, but that's the hospital we were at, and for good reason.

They totally botched a surgery. For one thing, they did an exploratory surgery, which I learned was not something that was typically done anymore, and they didn't even correct the strangulation or repair the hernia. Instead, they cut my entire abdomen open and then sewed it back up again, and I was still blowing up like a blueberry. I doubt that it is possible to experience more pain than what I was going through.

Then, I overheard the surgeon talking to someone else in the hallway outside my room, saying that he hoped the sutures would hold. Now, this is information that I wouldn't have minded being told personally, but instead, he was withholding it from me while discussing it with someone else.

The following day, I asked to be transferred to McAllen Medical Center, a much larger hospital in a nearby city, and they refused to arrange a transfer, saying there was nothing they could do for me there that couldn't be done at this hospital. So, I arranged with someone I had worked with before at the ambulance company covering McAllen to have an ambulance transport me to McAllen Medical Center. She made the arrangements with MMC to accept me as a patient, given that the hospital I was at had refused. When she called me from the parking lot, I asked to sign myself out against medical advice, but they at first refused to bring me the form. I told them that I was leaving, whether I had signed myself out or not, so they brought the form. Once signed, the McAllen ambulance crew came up with their stretcher, aiding in my escape.

The doctors at MMC hinted, without directly suggesting, that I should sue the other hospital, and they demanded a full treatment record from them that I could use in that lawsuit. However, since the ambulance company that I was a part-owner of did most of our business with this hospital, it being the closest to our service area, I didn't want to do that.

However, not only did they unnecessarily cut me open to do nothing but look, but I contracted a drug-resistant bacterial infection during the operation, for which a designer drug had to be developed. Besides what was given via IV during my hospitalization at MMC, I had to continue taking it in tablet form, four each day at $200 apiece, for ten days after I was released six weeks later.

I was hospitalized at MMC for six weeks, during which I had a gastric tube and could eat or drink nothing by mouth. I could have a few ice cubes once or twice a day, but I wasn't supposed to swallow the water, a task that proved impossible. The bacterial infection had to be brought under control before they could operate, and their operation, where they actually corrected the strangulated hernia, was a tiny incision as compared to the huge one that the other hospital did for no practical reason.

There's the good and the bad, and one in between. While the MMC staff did a great job and treated me well, the experience was terrible. Upon my release, my arms and legs were similar to what we've seen in photographs of concentration camp survivors.

I have had other hospitalizations that I'll probably discuss in subsequent posts here.
Damn! Just incredible.
 
SO was in a community hospital for spinal fusing. Top of the line medical delivery. I was sent to his room so I could work while he was in surgery. Nursing service was outstanding. Room service menu was over the top. I asked for salmon and it took 30 minutes. Someone had to run to the store:) Very similar when he had heart surgery. Patient and family were included in as much as possible.
 
Except for the fact that being in a hospital is a bad experience to start with, I have to say I've never had a terrible experience.

The only time I can say was less than optimal was when I was supposed to have my gallbladder out at 9 a.m. I got there at 7 a.m., hung around for a couple of hours and then was told to go home and come back at 2 p.m. I did and had the surgery at 4 p.m. I wasn't supposed to stay the night but since my blood pressure was a bit high and it was getting late, they checked me in.

The next morning, I was feeling fine (well, OK...) and asked if I could leave. Nope, have to wait for the doctor to make his rounds and sign you out. 10 a.m., noon, 2 p.m., 4 p.m., still haven't seen hide nor hair of the doctor. At 6 p.m., they came in and said, OK you can go home. Never saw the doctor.

The other experience I had was more "funny" than bad. I was in for a heart problem and the nurse who had come in to do the routine checks and I were laughing and having a great time. Then BANG! the door is thrown open and four people come rushing in with all sorts of equipment. CODE BLUE!!! Who needs resuscitation? Well....not me and not the nurse.... It seems that she had pushed her cart against the CODE BLUE button on the wall and activated the alert. The Crash Cart Crew folks weren't overly amused, needless to say. I was afraid for a moment that I was going to get resuscitated, whether I needed/wanted it or not...LOL.

When she came in later, she said, "Oh, I'm the laughing stock of the hospital. Everyone is calling me Miss Code Blue." We actually became good friends outside the hospital.

I've found that if I treat the personnel with politeness and cooperation, I'll get good care back. There's no justification for hospital personnel to treat anyone badly, but some patients just aren't easy to like.
 
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