What a horrible day. I've had similar "skills-challenged" staff in the hospital...all my glorious post-op Demerol went right into my muscles instead of my veins, so I got burned rather than buzzed. One would think there's a basic level of competency required besides being upright and 98.6°. I guess it ended with good news regarding your pain, but still the path there should have been smoother. What a nightmare.