Selling On Ebay

Discussion in 'Self Employment' started by Yvonne Smith, Jan 22, 2015.

  1. Tom Locke

    Tom Locke Very Well-Known Member
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    I have a whole heap of football (soccer) programmes and fanzines that I've had lying around in the house for years and I've been contemplating selling on eBay. What puts me off - I'm a lazy soul at heart - is the thought of taking photos of every single one and going through the process of putting them up for sale one by one. It sounds like having teeth pulled.
     
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  2. Diane Lane

    Diane Lane Very Well-Known Member
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    I sold an item on eBay recently, and knew there would be an issue with it. The buyer only had around 35 feedback at 100%, but I had a bad feeling. I messaged her immediately after she purchased the item, to verify that she had carefully read the listing, and was aware of what she was buying, because it was New, Other condition. She ignored my message. I waited until she received the item, and of course, she messaged me, saying it didn't fit her item, which I doubt was the case. I think she had an agenda, and was planning to return her broken part saying it was what I mailed her, or something similar. I've dealt with scammers in the past, and sensed it from her. I know lots of people who've had issues with eBay not standing up for them when they sold to scammers, but I had a positive experience with them a while back, where they went out of their way to rectify an issue for me, so I was hopeful that they'd stand behind me on this issue. I called them to discuss it, and so far, so good. They told me to just tell her I don't accept returns, as stated in the listing, that the model number was posted, and to contact eBay if she had further questions. They released my money to me, and I haven't heard back from her. They also said if she gave me negative feedback that they would remove it. I'm hopeful that means they are now going back to how they used to be, standing behind sellers, as opposed to the period of time where we pretty much had to suck it up and put up with whatever the scamming buyers threw our way.
     
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  3. Ken Anderson

    Ken Anderson Veteran Member
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    We do a lot of selling on eBay, my wife more so than myself. Every now and then, you'll run up against someone who is very odd, at best, or a scammer, at worst. Getting eBay to remove negative feedback can be a problem but they will do it if you're persistent, and in the right, of course. My wife had someone who gave negative feedback, yet refused to return the item, since she does accept returns. In a message, she had admitted that she was wrong about the thing that she had complained about, yet she wouldn't change the negative feedback. Eventually, eBay did, but it took a while on the phone for it to be done. It was her only negative feedback, so it was important to her. I have also bought several things on eBay and, while I have been disappointed a few times, on close reading of the description of the item, it was as described; I just hadn't read it closely enough.
     
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  4. Diane Lane

    Diane Lane Very Well-Known Member
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    I got a message from eBay today about how they've protected my seller reputation, so it could be that she tried to leave negative feedback, but was blocked, or somehow they automatically removed it. I rarely leave negative feedback, unless it was a really bad experience. I have occasionally left neutral feedback, but with a detailed explanation. It seems to be either newbies or scammers who leave negative feedback. I think some feel they have (or had, before eBay changed back to seller-friendly) all the power, and so liberally scam and leave bad feedback, but I guess eBay has woken up to how much it hurt their reputation, and so is standing by sellers now.
     
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  5. Sarah Price

    Sarah Price Member
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    Wow, I'm really glad I read all these posts. I have a large (expensive) item that I was considering selling on eBay. I can't even begin to say how upset I would be if someone pretended to buy my item and then I was out hundreds of dollars, not to mention the shipping costs for a heavy item. And freeze my PayPal account?! Wow, I never thought of that. I actually tried to see if I could sell my item on amazon.com but they don't let me unless I'm a professional seller. Darn!
     
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  6. Diane Lane

    Diane Lane Very Well-Known Member
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    Do you have an established seller account/reputation on eBay? What I was saying above, is that eBay seems to be turning things around, and backing up sellers now, whereas there was a problem in the past. They have a new program called eBay Valet, where you ship the item to them, and they do all the work...for a fee, of course. That might be another avenue to consider. Also, there's Bonanza, which is free, for the lowest level shop. I can't say I have a lot of traffic in my shop there, but occasionally, I will get a sale, and there are no listing fees, just a final value fee, when something sells.
     
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  7. Sarah Price

    Sarah Price Member
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    I will definitely check out the eBay Valet. I just have a big ticket item I want to get rid of. Even if I had to take a cut off the price, I would still come out ahead rather than having my item collect dust around the house. I've never heard of bonanza. I'll have to check that out too. Thanks!
     
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  8. Diane Lane

    Diane Lane Very Well-Known Member
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    If you do try it out, let me know what you think. I read it a little, mainly to share with a friend who has several large pieces she is looking to sell. I also have a few larger items, but I'm trying to sell them locally first, to save on eBay (or other) fees. They also have a new program where I believe you can do the domestic shipping (assuming you're in the U.S.), but if someone overseas buys it, you can ship it to an eBay site, and they will take care of the Customs and other paperwork, for a fee, of course. Years back, when I had a small eBay shop, I sold a few things overseas, and it seemed like a pain in the butt, but I had a few sales to Canada and England last year that didn't seem to be a problem. The paperwork seemed minimal to me, so I'm not sure if the process has changed, or that the recent items were lighter weight or lower in value, and that made the transactions simpler.
     
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  9. Diane Lane

    Diane Lane Very Well-Known Member
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    @Sarah Price (and everyone), eBay is giving away 1 use of eBay Valet to try, for June. Here's a link to the information about it: http://www.ecommercebytes.com/cab/abn/y15/m06/i08/s01
     
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  10. Ken Anderson

    Ken Anderson Veteran Member
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    If you do a lot of selling on Ebay, and don't have any complaints, you can qualify for upgrades that include large numbers of free listings. My wife is a super-seller, or whatever they call it, and as long as she plans her sales right, she pays very little in the way of fees. Of course, in order to keep that, she has to be able to resolve any complaints that might come up. I think she has had only one.
     
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  11. Clark Smith

    Clark Smith New Member
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    I had some experience in selling online my old stuff that I knew they wouldn't be used anymore and I made a failry good amount of money too. I must say, by the way, that if you're going to sell it abroad you're going to pay quite high fees, or at least that was my case.
     
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  12. Sarah Price

    Sarah Price Member
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    Thanks. I did check out their valet services but it won't work for me because the item I want to sell is more than 25 pounds. Sigh... I'm just going to have to go the old-fashioned route and take my chances I guess.
     
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  13. Diane Lane

    Diane Lane Very Well-Known Member
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    I try to sell my heavy items locally, before listing somewhere like eBay, mainly because of the hassles with shipping, since I've never dealt with freight. There's also an option if you list it on eBay for local pickup, you could try that first, and see if you get any bites. I see many of the heavier item listings specify local pickup only. I still haven't listed my larger items on eBay classifieds or filibi.com, but plan to, once things slow down here.
     
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  14. Diane Lane

    Diane Lane Very Well-Known Member
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    @Tom Locke You could always go through and do some research about how much the more valuable ones could go for, and then try selling them as a lot. That would be much easier, and would involve just one listing, and less pictures. You could take pics of the major ones, and then a group shot or two of the others, and try. I think every seller gets 50 free listings per month, so there'd be nothing to lose.
     
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  15. Diane Lane

    Diane Lane Very Well-Known Member
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    I swear, I'm really trying to share good information about how eBay has gotten better, and that it's o.k. to use, because so many have been burned in the past, but situations like this sure don't help. When I hear of something like this occurring these days, I have to wonder if it's a mishap, or actually sabotage. http://www.ecommercebytes.com/cab/abn/y15/m06/i18/s03
     
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  16. Tom Locke

    Tom Locke Very Well-Known Member
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    I considered the idea of selling them as a job lot, but collectors tend to look for individual items, so it's better to do it that way. Initially, I was allowed only ten listings, but they have let me have twenty now. Not that I'm getting far as yet...
     
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  17. Diane Lane

    Diane Lane Very Well-Known Member
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    Yes, I assumed they would prefer to buy them individually, but I figured if you had something that was really in demand, it might be worth their while to buy the whole lot, rather than you having to list each individually, and end up losing money/time on ones that weren't popular. If they are vintage or antique, you could always list them on Etsy. There is no cost to open a shop, each listing costs $.20 for 4 months, and there is a final value fee, but it's cheaper than eBay's I believe, and you can ship directly from Etsy and receive discounts. Just a thought, especially if you don't want to use eBay.
     
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  18. Tom Locke

    Tom Locke Very Well-Known Member
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    I've never had a look at Etsy, so I might give that a go...thanks!
     
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  19. Diane Lane

    Diane Lane Very Well-Known Member
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    You're welcome, it's mainly for handmade, vintage/antique, and crafting supplies, but there's a huge built-in audience, so it might be worth a shot.
     
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  20. Diane Lane

    Diane Lane Very Well-Known Member
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    I was looking at my eBay account fees earlier, and noticed that there's not only a final value fee on what we've sold, but there's also a final value fee on shipping costs. WTH? Not only do we pay out the ying yang for shipping, but on top of that, eBay bends us over for another fee.
     
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  21. Jennifer Graves

    Jennifer Graves Active Member
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    I have toyed around with the idea of selling stuff on Ebay. I just chicken out everytime I make plans to do it. With my luck I wouldn't sell a single item, and end up losing my entire investment.
     
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  22. Carlota Clemens

    Carlota Clemens Well-Known Member
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    For one reason or another, I never succeeded to sell on eBay, firstly because I didn't understand a word of all the blah, blah, blah I had to read before they activated my account, later I thought to have gotten it right and neither.

    It's said that three's a charm, so once again tried out but by such time eBay had earned reputation to house rascals, money-rippers and similar "fauna" that didn't contribute to get me making a cent.

    However by that time I was already knowledgeable in PHP and other web development aspect, and therefore I set up my own e-shop using Paypal as a payment gateway, which proven to work better than try eBay and offering the same payments options.

    Even though, problem when it comes to run one's own shop is that loads of advertising or other promotional methods are require to drive enough traffic that converts in sales.
     
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  23. Pat Baker

    Pat Baker Well-Known Member
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    Bonanza is similar to ebay and they will not hold on to your money when the buyer pays you get your money right away. You dtill have to pay fees on both sites. Also if the person has a low feedback I would think very hard about selling to that person to protect yourself,
     
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  24. Jennifer Graves

    Jennifer Graves Active Member
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    I've been lost through a good bit of this thread. Maybe this explains why I have never been successful at making money online.
     
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  25. Krissttina Isobe

    Krissttina Isobe Very Well-Known Member
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    :oops:I don't know much about e-bay for selling and have learned a lot reading your posts. I did get started for selling at e-bay, but decided to learn about it first. I tried selling my things at soldster.com. Soldster.com buys selectively and not everything you have for sale will they buy from you. Soldster.com has very good shipping methods and has a very good reputation too from the BBB. I would like to sell my things on e-bay and worry about the shipping:confused:.

    I will research more before I go and get an e-bay account to sell my things. It seems good to be a seller on e-bay when I read your success stories. Something keeps holding me back from getting started to sell on e-bay though.:rolleyes:
     
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