I Just Got A Strange Spam Call

Discussion in 'Gadgets & Tech Talk' started by Chrissy Cross, Jul 12, 2017.

  1. Chrissy Cross

    Chrissy Cross Veteran Member
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    just got a call saying it was the Apple Store and my iCloud acct has been hacked. I obviously didn't give any info to this person and he got kind of angry and said..."okay, just know you're acct has been hacked and don't call us anymore". I didn't call in the first place.

    Then I Looked up the number and it was the Apple Store in the mall in Fresno. Ive never even been in that store and when I called that number back...it was the Apple Store in Fresno but they said it was probably a spammer because they never make a call to say your iCloud acct has been hacked.

    Bit it's weird that the spammers number was the number of the Apple Store.

    Now I'm all worried about this. :(

    Anybody have any ideas how this is possible? Only thing I can think of is a crooked employee.
     
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  2. Yvonne Smith

    Yvonne Smith Very Well-Known Member
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    I think that you should contact customer service for Apple, and talk with someone there. They can tell whether it was true or not. A while back I got that email that looked like it was from Apple, and it said that my account was hacked. I didn't acknowledge the email because when I looked to see what the address was that sent it, it was not Apple.
    I don't know how they got the number for your local store; but I think you need to report it to the main office and let them check it out. I would guess that it was probably spam; but Customer service can check it out for you.
     
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  3. Martin Alonzo

    Martin Alonzo Very Well-Known Member
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    I don't think any store would be calling you on a hack unless they were doing it. I remember a company who had a new virus remover to a new virus that just came out later they found it started by this company. I have never had a call from a computer related problem. I have a bank that has been calling me for years asking for someone else and threatening to do things funny I do not even have an account at that bank.
     
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  4. Chrissy Cross

    Chrissy Cross Veteran Member
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    Where do I find the main office phone number? Would that be an 800 number?
     
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  5. Chrissy Cross

    Chrissy Cross Veteran Member
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    I get lots of spam calls but I know they are spam but this one was weird that they had the same number as the legit Apple Store in Fresno.
     
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  6. Yvonne Smith

    Yvonne Smith Very Well-Known Member
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    If you go to Apple.com, go to support, and you should be able to either call or chat with someone. it says Apple support is also on Twitter.
    Here is the link for you.

    https://support.apple.com/en-us/HT204759
     
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  7. Chrissy Cross

    Chrissy Cross Veteran Member
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    Ok, I'm calling them...have been on hold for 20 mins...grrr
     
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  8. Chrissy Cross

    Chrissy Cross Veteran Member
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    Thanks, I'll report it online also. I don't know if I have the patience to be on hold much longer.
     
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  9. Chrissy Cross

    Chrissy Cross Veteran Member
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    Finally talked to someone and he said they never call and they get people who hack into numbers somehow. Seems they've gotten a lot of these calls in the last two months.

    Said I should report it to the Federal trade commission.

    He did say they would usually send out an email but never call.

    I'm usually very savvy about spam and most are so obvious that it's funny but this was just too real...they're getting more sophisticated I think.

    Also, the timing of it was weird. I just got the iPhone 7 last week and synced everything with iCloud recently..maybe that's another reason this bugged me.
     
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    Last edited: Jul 12, 2017
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  10. Chrissy Cross

    Chrissy Cross Veteran Member
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    They just called again ....I know how to block a number from my iPhone but can't remember how to do it from my landline.

    Does anybody know?

    Of course they can use other numbers obviously. :(

    Maybe I'll just mute my phone...I usually never answer my home phone anyway, everybody important has my cell.
     
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  11. Chrissy Cross

    Chrissy Cross Veteran Member
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    Dang...they just called again. Forgot to mute the other two phones I have. :(
     
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  12. Gloria Mitchell

    Gloria Mitchell Very Well-Known Member
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    Do I like I do...answer phone with something like this.. Marion County Police dept.
    :p:por Apple Play Store ..how may I help you?
     
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  13. Chrissy Cross

    Chrissy Cross Veteran Member
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    Ha ha! I'm so fed up with these people I may do that tomorrow. :)
     
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  14. Kate Ellery

    Kate Ellery Veteran Member
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    When I get scam calls they useally say is that Mrs G ...I say no that's my mother she's at bingo right now can I take a message ..they hang up on me ...How Rude ...is it to hang up,on someone IMG_3227.GIF
     
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  15. Chrissy Cross

    Chrissy Cross Veteran Member
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    Too funny, @Kate Ellery!

    Now I'm hoping they call again....gonna have some fun. :)

    Seriously though, these spammers are getting more sophisticated if they can call you from a number that is really an Apple Store when you look it up. :(

    But...Apple told me they will never call but now I will double check any emails from them also.
     
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  16. Kate Ellery

    Kate Ellery Veteran Member
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    I have a iPad @Chrissy Cross and I've never had a call from Apple ,I find their customer service excellent
    I got a scam call from a lady claiming she was from a charity and wanted me to answer yes or no to questions she was going to,ask me ...I hung up ...I've mentioned before hubby loves playing games with the Taxation department scammers ...he tells the, his name is Jack Schitt ..brother to Don't give a ..

    When I say that's my mother she passed away 40 years ago
     
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  17. Chrissy Cross

    Chrissy Cross Veteran Member
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    I also have an iPad and this was my first call from a scammer with A phone number that was identical to the legit store here in Fresno.

    I'm a real skeptic and don't believe anything but after I checked the phone number this one almost had me and I thought maybe my iCloud was hacked.
     
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  18. Denise Richardson

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    This is done by caller ID Spoofing. They may be calling from another country but use their computers to spoof real numbers so people will fall for their tricks easier. They have called my home phone and the caller ID shows my phone number. It looks like I'm getting a call from myself. I just turned around and blocked my own phone number on my blocking device I use and if they try it again, they will hear nothing but the phone ringing and I won't hear a thing.
     
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    Last edited: Jul 17, 2017
  19. Kalvin Mitnic

    Kalvin Mitnic Well-Known Member
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    I've gotten 'phishing' calls and E mails from banks,pay-pal, Microsoft, credit companies, and a dozen others that NEVER e mail or call. Ignore-ignore ignore.
     
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  20. Chrissy Cross

    Chrissy Cross Veteran Member
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    I did ....seems that call was popular that day in my neighborhood. Saw a lot of references to it in my neighborhood app.
     
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