Help - Error Message

Discussion in 'Help Requests' started by Arlene Richards, May 19, 2016.

  1. Arlene Richards

    Arlene Richards Very Well-Known Member
    Registered

    Joined:
    Nov 21, 2015
    Messages:
    2,002
    Likes Received:
    530
    Can't access home page or main forums page.
    "The requested page cannot be found"
     
    #1
  2. Ken Anderson

    Ken Anderson Veteran Member
    Registered

    Joined:
    Jan 21, 2015
    Messages:
    7,448
    Likes Received:
    9,808
    I don't know what to suggest. That error message is one that is displayed when the browser does not have a connection with the site. The forum is up and running, my downtime reporter is reporting no downtime, and I am able to access it without trouble. The only thing I can think of is to empty or refresh your browser cache, or try another browser.
     
    #2
  3. Diane Lane

    Diane Lane Very Well-Known Member
    Registered

    Joined:
    Apr 10, 2015
    Messages:
    4,590
    Likes Received:
    4,020
    Looking at the time Arlene posted that, I happened to be on the phone with a friend around that time, and he was having trouble accessing his internet and also news sites. I don't know who Arlene has as her provider (my friend has Charter), but perhaps there was an issue with her provider or with specific sites, whether due to weather, attack, or for some other reason.
     
    #3
  4. Yvonne Smith

    Yvonne Smith Very Well-Known Member
    Registered

    Joined:
    Jan 21, 2015
    Messages:
    4,821
    Likes Received:
    6,949
    I was having trouble last night about that same time, too. Not with the forum, it was working fine; but I was trying to access the city of Huntsville , parks and recreation dept. webpage, and I could not get anything related to the city of Huntsville to even load. I was not getting the error message, it just wouldn't load.
    I didn't check the dns attack page to see if we were having more attacks than usual; but it might have been either that or some other kind of service provider problem.
    Hopefully, everything is working okay for @Arlene Richards again by now, too ?
     
    #4
    Diane Lane likes this.
  5. Ken Anderson

    Ken Anderson Veteran Member
    Registered

    Joined:
    Jan 21, 2015
    Messages:
    7,448
    Likes Received:
    9,808
    Yes, a glitch in the connections anywhere between your Internet service provider and the computers that the site is hosted on can cause that. You might be in Florida, and the site might be hosted in California, but a problem with a hub in St. Louis or anywhere along the way can cause that.
     
    #5
  6. Arlene Richards

    Arlene Richards Very Well-Known Member
    Registered

    Joined:
    Nov 21, 2015
    Messages:
    2,002
    Likes Received:
    530
    Still having the problem - only on this site. I've had the problem for several days. Tried various remedies, nothing has helped. The home page and forums page will not load at all.
     
    #6
  7. Ken Anderson

    Ken Anderson Veteran Member
    Registered

    Joined:
    Jan 21, 2015
    Messages:
    7,448
    Likes Received:
    9,808
    What am I missing? You're able to post here so you're able to connect to the site. There's nothing unusual about the home page or the forums page that would make them any different than any other page.
     
    #7
  8. Arlene Richards

    Arlene Richards Very Well-Known Member
    Registered

    Joined:
    Nov 21, 2015
    Messages:
    2,002
    Likes Received:
    530
    Oh. I didn't realize the design of the forum had changed.
     
    #8
  9. Ken Anderson

    Ken Anderson Veteran Member
    Registered

    Joined:
    Jan 21, 2015
    Messages:
    7,448
    Likes Received:
    9,808
    It hasn't, that is unless you've been into the AD Styler or Color Options areas.
     
    #9
  10. Arlene Richards

    Arlene Richards Very Well-Known Member
    Registered

    Joined:
    Nov 21, 2015
    Messages:
    2,002
    Likes Received:
    530
    Don't even know what those are so I guess I haven't.
     
    #10
  11. Frank Sanoica

    Frank Sanoica Very Well-Known Member
    Registered

    Joined:
    Feb 21, 2016
    Messages:
    3,825
    Likes Received:
    3,420
    @Arlene Richards Your frustration with this thread became pronounced when you provided the link today. I remember this threads, and wondered a week ago, what had been resolved, if anything. Frank
     
    #11

Share This Page