Well anyway, in the urban areas at least in Northern Virginia, it seems like almost all the Walmart employees are not US born. I had sent my ex to buy a mop head there for me, since, the nearest Walmart is like 45 minutes from here, and he has one close to his house. The mop did not indicate which one to buy and I had to call O'Cedar so I told him the type he was supposed to get, he was having trouble finding it, I said well why don't you ask one of the employees? He said, well no one here speaks English. I said well you could go to Customer Service, he said I am not too sure they speak English either...hehe. I said Ok, he just ended up buying a new spongemop! Has anyone else encountered this at America's favorite retailer?