...which they don't even know needs filling. ***** Dear (redacted) I'm gonna be bold here... ...seems you guys are missing something and I don't get why. There are dynamics and sales opportunities not being focused upon. What's up with that? Or don't you guys get the big picture? My apologies... It's just that I expect a little more from a company whose products I endorse. Only the best, Alan ***** ...and well now it seems, by their response, this is what it took to get my foot through the door.