Anyone Here Use At&t Uverse And Direct Tv

Discussion in 'Movies & Entertainment' started by Bill Boggs, Apr 29, 2019.

  1. Bill Boggs

    Bill Boggs Veteran Member
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    There's a hefty increase in this month's bill they say is to getting DirectTV and AT&T on the same billing cycle. I watched a video they mailed but don't know if this is a one time increase or a monthly charge. Has anyone encountered this?
     
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  2. Von Jones

    Von Jones Veteran Member
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    I have combined billing for them. The only noticed I received was the usual increase of $3.00.

    @Bill Boggs, how much is hefty if you don't mind sharing?
     
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  3. Nancy Hart

    Nancy Hart Very Well-Known Member
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    I have Direct TV (satellite) with AT&T fiber (internet). It seems they are always sending a notice about slight increases. But no big increases that I know of.

    This is the best set up I've had so far, and these two things I use more than anything. I've never had any expensive hobbies, take vacations, or travel, so I just live with it and try not to worry about it too much.
    It makes you crazy otherwise. [​IMG]
     
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    Last edited: Apr 30, 2019
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  4. Bill Boggs

    Bill Boggs Veteran Member
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    About $16.87.
     
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  5. Bill Boggs

    Bill Boggs Veteran Member
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    We have discussed our options and considered this and it may be the best thing to do, primarily because of the reasons you have stated. This may be (for me)one of those times it is easy to cut off my nose to spite my face. Thanks for your reply; appreciate it.
     
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    Last edited: Apr 30, 2019
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  6. Von Jones

    Von Jones Veteran Member
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    I can see your concern. Am I understanding that presently your services from DTV and ATT are not combined and to do so it would increase your cost by this amount.

    I remember when the two companies merged they were giving the option to combine billing which I signed up for and I don't think it cost me any extra.

    I would contact them and question the amount.
     
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  7. Bill Boggs

    Bill Boggs Veteran Member
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    Here's the first message:

    [​IMG]
    Ver en Español | View online.
    [​IMG]
    [​IMG]
    Hi RAYMA,

    During recent account updates, your DIRECTV bill cycle date was moved to match the bill cycle for your other AT&T services. As a result, you will see partial charges for the unbilled period between your previous DIRECTV cycle and your current AT&T bill cycle. Don't worry, your services will remain unchanged.

    Here is an example of the different bill cycle dates:

    Your last DIRECTV bill had charges from Mar‍ch 1‍0 to Ap‍ril 1‍0. Your current bill has charges for Ap‍ril 1‍5 to Ma‍y 1‍5. That means that your service from A‍pril 1‍1 to Ap‍ril 1‍4 hasn't been paid for yet. On your bill, you'll see charges for Ap‍ril 1‍1 to Ap‍ril 1‍4, plus your regular charges.

    Questions? Click here for additional information.

    Thank you for being an AT&T customer.

    Here's my bill:

    Hi RAYMA,

    Your new AT&T bill is ready. Here's a summary of your service, account, and balance info:

    Service: Internet and Phone
    Account ending in: 0700
    Total due: $187.07
    Payment Date: 05/16/2019

    Heads up: The total balance doesn't include any payments you made after the bill period ended. Check your Account overview and Bill & payments at myAT&T for more recent payments and your current balance.

    Sign in as rayma2000@att.net to see your bill, make a payment, and more.

    Not managing your account with myAT&T yet? Register now

    Thanks for choosing us,
    AT&T
    [​IMG]

    Here's their explanation:

    Learn about the changes in your bill View online
    [​IMG] See how your changes affected your bill
    [​IMG]
    [​IMG]
    A personalized video explaining your U-verse® bill is now ready. It shows your real charges, so it’s easy to see how your recent service change appears on your actual bill.

    This video won't replace your bill. You'll still get your monthly bill either by U.S. mail or with paperless billing.

    Enjoy your video! We hope you find it helpful.

    Thanks for choosing us,

    AT&T
    Please don't reply to this message. We can't receive replies to this email address.

    I did contact AT&T for a little more detail. Waiting their reply.

    The whole point may be I am just to dumb to understand literate conversation on line.
     
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  8. Nancy Hart

    Nancy Hart Very Well-Known Member
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    It looks to me like this is just a one time charge. In order to get the payment dates to coincide, they had to add an extra portion of the bill for one service, to the bill for the combined services.

    For example, suppose the DTV bill comes due on the 1st, and the U-verse on the 15th. They would add an extra 15 days worth of the DTV bill to the usual DTV bill, and combine it with U-verse bill on the 15th.

    They could have just charged a separate bill for the 15 days of DTV, and then got in sync on the 15th, but then you would have had two bills in one month (for the first month only)..


    To be specific to your situation, the $16.87 is probably just the Direct TV charges from A‍pril 1‍1 to Ap‍ril 1‍4.
    .
    .
     
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    Last edited: Apr 30, 2019
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  9. Bill Boggs

    Bill Boggs Veteran Member
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    Roger! Thank you.
     
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  10. Von Jones

    Von Jones Veteran Member
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